HELP! My new rug doesn’t look so new

Latex on back of hand tufted rug

A couple of weeks ago Luv-A-Rug receives an e-mail from a lady in Victoria, BC about her rug that she bought on the Internet. She included a couple of photos of her issue with it. The back cotton binding was not completely glued down so someone just slapped on some latex glue and didn’t make it look professional or pretty.

Now you may be thinking that it is the back of the rug, who should care about that. Let me ask you this: if you just bought a new rug would you want to have it looking like that straight from store? The online store she bought it from was not the place that shipped it. When she called the store and told them about the issue, they were not impressed either. They called the shipper/manufacturer and told them that they had shipped an imperfect rug.

The rug owner is hoping the rug manufacturer will pay for the whole repair and not just part of it, since it was their issue to begin with. This is an easy fix for Luv-A-Rug to do. We can just use proper latex glue to re-attach the back binding.

Back edge lifting off from rug

Here is the rug unrolled a bit and you can see the back binding is lifting from the rug. This is not just in this one spot, it is all around the edging on the back. Plus you can also see that the cotton backing on the rug is rippling. Sometimes the backing can be pulled off the rug and replaced, but it can be more than the owner is willingly to invest.

Luv-A-Rug is not a fan of this type of construction because of the lack of quality control by the manufacturers. Some hand tufted rugs have a foul odour, which is permanent, the wool sheds excessively, and the latex glue holding the rug together breaks down and causes white dust to fall out.

I wrote an article about hand tufted rugs on our website. The biggest reason why I don’t like these rugs is they walk a very grey line by calling them hand-made which gets confused with hand-knotted. Not all hand tufted rugs have issues, just enough of them do to give them a bad reputation. If you smell the rug first and test to make sure it doesn’t shed excessively you can enjoy a hand tufted rugs for years. Unfortunately there isn’t anything that can be done once it starts shedding the white dust.

Another thing you may be asking is why didn’t she just send the rug back and buy a another one. The answer is simple, she likes the rug and it took her a long time to find the right colours and size. This happens a lot when you need a rug a certain size and has particular colours or design.You may have to invest in repairs because you cannot replace the rug. Last week we had our hand repair lady fix a tufted rug because the wool had fallen out in little clumps. She had bought the rug here in Victoria last year and when she went back to re-order the same rug, she got an unpleasant surprise.

The rug she owns is not made any more and there is nothing that had the same colours. Since she had decorated around the rug it is not an option to replace it. This is why people put up with imperfections, and pay for repairs and work around them because when you find the perfect rug it is not always replaceable.

When you are looking to buy a new rug in Victoria, BC call us at Luv-A-Rug 250-590-6210/ 800-886-2802, and we can give you a list of reputable rug galleries we trust. Thanks for reading, RugloverMary- rug repair knowledgeable

Forgive me Shag Rug Lovers…………

modern shag…but I am not a fan of Modern Shag rugs and here’s why.

The longer I work at Luv-A-Rug the more I get annoyed. I am annoyed at all the rug manufactures that make rugs out of fibers that cannot be cleaned. Some rugs once they get dirty and stained that is it they cannot be cleaned to look new and clean again.

I was looking at some rug selling websites this week and I was shocked at what they are using as fibers on some of these rugs. It looks like someone went to a craft store and bought all the fancy string, ribbon, felt, and cloth and then went and made rugs with it.

Don’t get me wrong the rugs look amazing, beautiful and modern, but they aren’t made to be walked on.

Shag rugs are not a bad rug choice when they are used properly. It would also be nice if not all shag rugs were off white, cream, or beige, at least the ones sold in Victoria BC.

I call Shag rugs the Divas of the rug world. They need to vacuumed and cleaned more often that other rugs, they are also sensitive to spills and pet urine. Plus some don’t like to be walked on.

My lack of appreciation for shag rugs may stem from the fact that even though I was born in the 70’s, I did not grow up with shag carpet in my home. Plus I am now looking at rugs from a cleaning point of view and an environmental one too.
When you are out looking for rugs think about vacuuming and cleaning it. If you don’t know how it can be vacuumed easily or how you would clean up a messy spill, you may want to keep looking for a more useable rug.

I know that in Victoria BC, because shag rugs are not expensive to buy that a lot end up getting tossed out and replaced, usually by another shag. I wrote about how we are a disposable/green society and the shag rugs I see fit right into that.

This is my plea to area rug makers to start making rugs that stand up to being used everyday and from fibers and products that last and are not harmful to humans, pets or the environment, Please!

Thanks for reading, RugloverMary- healthy, beautiful rug and environment lover